Returns & Exchanges

We want you to love your Buzio hydration gear; if you are not completely satisfied, you can return your unused products within 30 days of purchase for a full refund. Please ensure all items are returned in their original packaging to maintain eligibility for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to start the request.

• 2.
  Pack Your Bottle

  Securely place the unused bottle and any accessories into the original box to prevent damage during transit.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.